I can't login I forgot my account info

Click on the forgot password link on the login page.

Enter your username and email address listed in your account.

A temporary password will be emailed to you at the email address listed on your account profile.

If you don't know your username or email address, or your email address has changed, submit a helpdesk request.
Give one of your domain names, your username if you know it, and your secret answer you setup when you created your account.
  • 352 Users Found This Useful
Was this answer helpful?

Related Articles

I don't have my login details for direct admin.

These would have been emailed to you as soon as you made the first payment. Please ensure...

Help, my IP's blocked by your firewall

The servers you are on run Firewall software . So if you find that you can visit the world wide...

Creating and Managing Support Tickets in the Client Area

This tutorial will teach how to create and manage support tickets in the client area. Support...

I don't receive any emails from onepoundwebhosting

You you do not receive any emails from OnePoundWebHosting, please check your spam box and ensure...

How to Change Your Client Area Password

This tutorial will teach you how to change your password for your client area. Remember, this...