Sep 30th (RFO) Update Recent outage 30/9/2013

Router crashed which then failed to 'fail over' to the backup router and caused the brief outage.

Sorry for inconvience this may have caused.

Seems the cause of this was an abusive client, they have been tracked down and dealt with

Sep 23rd (RFO) Datacentre Planned Works

Planned works at datacentre as per Status Page on 24-09-2013**Update**The short notice maintenance did not go exactly to plan at the DC.Numerous issues with switch firmwares, lost configs meant the quoted DC time of lost connectivity of 2-3 mins was underestimated.Normally all direct Datacentre ... Read More »

Aug 31st (Resolved) Hollie Issues.

(Resolved)31-08-2013Hollie Node is having issues, looking into it now.**Appears to be some disk errors which caused the sudden high load on the node and resulting hard crash.I have rebooted it successfully, however am doing some updates and disk checks which will result in one further reboot and then hopefully everything should be back to ... Read More »

Aug 30th XEN HVM ISO's Updated


Latest ISO revisions of exsisting ISO's and a few extras have been added to our HVM Xen VPS Range.

Full range of ISO's available are here

Aug 6th Widget Hosting Issues

(Resolved)Widget-Hosting is experiencing some issues. 18:00 GMT  (06/08/2013)Trying to resolve now.**Update 18:10Appears widget hosting has gone read only with disk errors.Trying to fix now.**** Update 18:30This appears to be fixed now.The disk had become corrupted and gone read only.Managed to perform a fsck disk check repair, this ... Read More »

Jul 30th Advanced Maintenance Notification for Magoo node / Widget-Hosting / Jam-Hosting / Willow-Hosting

(Completed) - Advanced Maintenance Notifications for the following services:Willow-Hosting @ Friday 2nd August 22:00 GMT**Update, Willow work has been completed. Few issues but these have been resolved. If you encounter anything please let me know.Widget-Hosting @ Saturday 3rd August 22:00 GMT**Update, Widget work has been completed. Few issues ... Read More »

Jul 25th Security updates to billing software

(Security Updates)

Security updates have been applied to the billing software we use.

Should you encounter any issues relating to these essential updates please open a support ticket.

Thank you

Jun 18th SolusVM Security Precaution

(SolusVM Security Precaution)Due to new SolusVM 0 day exploits being released today (18/06/2013) I have temporarily disabled access to the SolusVM control panel as a precaution.No exploits have been found within our system and is no cause for alarm this is purely for precautionary measures.Further details and updates will be posted here, if you ... Read More »

Jun 12th Server Monitoring Updates

(In Progress)Unfortunately the 2 new check servers servers in Iceland and Hong Kong have been generating false alerts due to poor routing. I have removed them from the current cluster to avoid false alerts and will replace them with different locations.Apologies if you received any false alerts due to this.Stuart**Update**These have been ... Read More »

Jun 3rd Emergency Network Maintenance Notification - 4/6/2013 - 1AM GMT

(Completed)This is duplicated from the emails sent to clients. We have been informed by our upstream provider of some emergency works to our primary connection planned for 01:00 AM 4th June 2013 (GMT) We expect an outage of 3-4 minutes while the connection is migrated. Due to the nature of this fault connectivity will be at risk until the work ... Read More »